The Largest Specialist Retailer
Holland & Barrett is Europe's leading retailer of Vitamins, Minerals and Herbal Supplements. Our stores are a familiar sight in almost every major city and town across the United Kingdom and Ireland, where we operate over 500 outlets.
As a Holland & Barrett franchise partner, you will share the benefits of over 80 years of experience in the health supplement industry. We offer one of the most extensive staff-training programmes in the retail industry, an unparalleled range of natural health food products, as well as an intense commitment to quality goods at exceptional values. When it comes to franchise partners, Holland & Barrett is the natural choice.
Requirements
Becoming a franchise
Important Points of Interest
High Streets and Shopping Malls
90-150 m2 (Total; Floor Space)
140,000 - 240,000 Euro
Who we are
Holland & Barrett is Europe's leading retailer of Vitamins, Minerals and Herbal Supplements. Our stores are a familiar sight in almost every major city and town across the United Kingdom and Ireland, where we operate over 500 outlets.
As a Holland & Barrett franchise partner, you will share the benefits of over 80 years of experience in the health supplement industry. We offer one of the most extensive staff-training programmes in the retail industry, an unparalleled range of natural health food products, as well as an intense commitment to quality goods at exceptional values. When it comes to franchise partners, Holland & Barrett is the natural choice.
A Healthy Selection of Products
As Europe's largest specialist health food retailer, Holland & Barrett offers an unparalleled range of the highest quality natural health products, all at a great value. Our extensive range of Food Supplements, Health Foods and Herbal Remedies is constantly expanding to respond to the challenges of creating new and innovative products to enhance the well-being of our customers. Our range of products includes over 3,500 stock keeping units and our average stores stock around 2,000.
Product range includes:
Vitamins, minerals, herbal products, sports nutrition, nutritional supplements, toiletries, homeopathy, teas, confectionary, fruits and nuts, health foods.
NBTY - Our Mother Company
- The world's largest Nurtitional Supplement manufacturer
- Offers a range of over 22,000 products under multiple brands
- Annual sales over U.S.$ 2 billion in 2007
- Currently operates over 1,200 retail outlets worldwide (including Holland & Barrett)
A Rich History
The Holland & Barrett Difference
A Rich History
Holland & Barrett has a history of bringing its customers the most advanced formulas nutritional science has to offer. The original values established back in 1920 remain the same today, with Holland & Barrett committed to education and advice, wide product range, quality assurance and everyday low prices.
1920
Samuel Ryder (of golfing trophy fame) started the company as a market garden, specialising in herbs. Later, he diversified it into a mail order company under the name of Heath & Heather.
1946
Heath & Heather operated 46 shops.
1968
Associated Health Foods acquired the company and added Health Foods,Vitamins and Food Supplement lines to the product mix.
1970
Booker McConnell acquired the company, and renamed the health stores Holland & Barrett. Holland & Barrett's key success formula was to offer the choicest provisions quality supplements and natural remedies at the lowest prices - a tradition that continues at Holland & Barrett today.
1991
Lloyds Chemist Plc acquired the company, which at the time already operated 181 stores after an aggressive expansion period.
1996
Lloyds opened the 400th store.
1997
Holland & Barrett joined the NBTY family. This transatlantic alliance has allowed the business to integrate vertically and to pursue an aggressive expansion strategy.
2007
Holland & Barrett operates a total of over 500 stores.
The Holland & Barrett Difference
The Holland & Barrett Group generated over U.S.$ 560 million net sales and its same store sales growth in 2006 was over 4%.
Holland & Barrett was named the most profitable chain on the U.K. High Street in 2006, making it an ideal concept for franchising.
Even with the enormous growth of the chain, the original values set down by our founders back in 1920 remain the same today:
To deliver the highest quality nutritional supplements and health foods with the best value for our customers.
We offer unparalleled training for all franchisees combined with a vast array of Nutritional Supplements and Health Food products, making Holland & Barrett an attractive franchisor.
Staff are trained to approach and advise every customer who visits our stores.
Our Vitamins, Minerals, and Food Supplements are produced from natural ingredients whenever possible.
We are vertically integrated and can therefore guarantee the quality of our products. There are no middlemen, which allows us to pass along the savings to our customers.
We offer over 80 years of business experience and knowledge, saved in our manuals and taught to employees and franchisees in our training academy.
Additionally, as a franchisee, you will gain in-depth knowledge and unparalleled training on the vast array of Natural Remedies and Food Supplements we sell.
What's the difference?
- Over U.S.$ 560 milliion generated in net sales
- Enormous growth, yet retention of original core values
- Unparalleled training
- Vast array of products
- Vertical integration ensures quality
- No middlemen
- Over 80 years of business experience
Important Agreement Details for Holland & Barrett Franchises:
Franchise Agreement
Here are some of the important franchise agreement details, including the royalty and marketing rates.
- The franchise term for every outlet:
10 years with one 10-year renewal right. - Initial Fee for every new store:
20,000 Euro (2008 - annual inflation adjusted). - Royalty: 5% on net sales.
- Marketing Fee: 5% on net sales.
- Our responsibilities:
We give you the right to use Trademarks, Systems and Tools to support running a store. - Your responsibilities:
You own the real estate and stock, find the sites, and run the business. - Conditions:
No competing brand ownership.
Health Foods and Supplements Have Seen Worldwide Growth and Popularity
Global Trends
U.S Trends
Our Industry
Health Foods and Supplements have seen tremendous growth in the United States, and around the world.Their health benefits account for their immense popularity with men and women alike.
Globally...
- The total supplement industry is estimated to account for U.S.$ 67 billion and the health food industry is estimated to be worth U.S.$ 48 billion of sales.
- There has been a constant growth in the nutritional market - between 7% and 9% in recent years, and this trend is forecasted to continue.
Trendsetter - The United States...
- 75% of all American adults are supplement users - 225 million people.
- Specialty Supplements, Sports Nutrition, Minerals and Vitamins enjoyed the biggest growth in 2005.
- The largest major channel for supplement sales remained natural & specialty retail - up 6.2% (7.7 billion) in 2005.
- General health and sports/energy/weight loss account for half of the condition-specific supplement market.
A World of Franchising Opportunities
The underpenetration of the international retail market for Health Foods and Supplements provides an excellent opportunity for franchising with Holland & Barrett.
- The U.S. and European nutrition supplement industries account for the majority of global supplement sales, leaving a huge opportunity for the supplement segment throughout the world.
- A healthy lifestyle appeals to a younger generation - high growth rates for food supplements and health foods.
- Strong desire of the aging population for better health, disease prevention, longevity and well-being.
Training & Support
Staff members and new franchisees undergo a comprehensive 4-level training programme. This programme includes in-depth information on the background, actions and benefits of the wide range of nutritional and herbal supplements available in Holland & Barrett stores. Emphasis is placed on safety and contraindications for products' use. Staff members are required to complete this training programme to enable them to help our customers with their enquiries and to increase our sales' volume.
Our commitment to training means Holland & Barrett customers have access to clear, concise and correct information. This helps them make informed choices about the products they may want to include in their nutritional supplement regimes, and it gives us the opportunity to link sell products with related beneficial actions. It is therefore a strong tool to convert a first-time customer into a regular customer.
Start the Franchise Process Today!
All you need to do is click the link below to fill out the inital application form.
Steps to Becoming a Franchisee
Just nine steps, from application to grand opening. The full process would typically take between nine and twelve months.
- Initial Contact/Franchise Application Form
- Interview with Business Development
- One Day On-the-Job Evaluation
- Interview with Senior Management Team
- Business Plan Presentation
- Background Check
- Approval to Become a Franchisee
- Store Training for the Operator
- Store "Grand Opening"
Franchise Requirements
It's important to us that our franchise partners have a passion for our customers, a working knowledge of the retail industry and share the same values and commitment that have made Holland & Barrett the successful company it is today.
- We are looking for a partner with a working knowledge of the retail industry.
- You should have the financial capabilities to support an aggressive growth strategy of a minimum of 15 to 25 stores within five years' time.
- You should be operationally focused and provide evidence of your organisational capabilities.
- You should be local or have a strong understanding of the local marketplace.
- You should have a long-term interest in developing the brand.
- You should be customer focused and your business practices should fit into the culture of our organisation.
Latest News
HOLLAND & BARRETT has the widest range of natural products on the market with a total of 2500 pr .......... (Read More)
Icon UK health food group moves into South Africa off a Durban launch padDurban’s new Westwood Mall in Westville will be the launch pad on Thursday 23 October ’08 for th .......... (Read More)
Total of 2500 products to choose from - South Africa Outdshoorn newspaper
HOLLAND & BARRETT has the widest range of natural products on the market with a total of 2500 products al focused on health, Mr Jarrod Kayton, Operations Manager for Holland & Barrett in South Africa, said on Saturday with the opening of the new Holland & Barrrett FamilyCare branch in Oudtshoorn. Holland & Barrett, which is 80 years old and started in the UK, has one thousand stores in Europe and the UK and also owns the De Tuinen stores in Holland, Natures Way stores in Ireland and GNC stores in the UK. The holding company is NBTY in the US which is the world's largest manufacturer of natural food and health products. Kayton says Holland & Barrett recently started and international franchising operation with South Africa being the first country in which it is rolled out. "The model for the new stores is designed as a co-branded business with the FamilyCare Pharmacy Group which has the slogan "We care for you and we care for the community". According to Kayton Family Care Pharmacies are revolutionising the pharmacy market in South Africa by returning to a consumer and customer obsessed community pharmacy. "They've recognised a gap in the SA market as far as health and wellness is concerned and partnered with Holland & Barrett to fill this gap," he said.
Latest News
HOLLAND & BARRETT has the widest range of natural products on the market with a total of 2500 pr .......... (Read More)
Icon UK health food group moves into South Africa off a Durban launch padDurban’s new Westwood Mall in Westville will be the launch pad on Thursday 23 October ’08 for th .......... (Read More)
Icon UK health food group moves into South Africa off a Durban launch pad
Durban’s new Westwood Mall in Westville will be the launch pad on Thursday 23 October ’08 for the establishment in South Africa of a nationwide chain of top end health food retail stores under the banner of one of the biggest and most prestigious international brands in the business – Holland & Barrett. The SA company behind the R200-million ground breaking venture, which sets a new high water mark in the health food retail market in SA, is a R2-billion-sales-a-year Amalgamated HealthCare, which will operate the Holland & Barrett health food stores under the umbrella of its pharmacy subsidiary, Amalgamated Pharmacy Group (APG). The Holland & Barrett stores will trade either as stand-alone outlets, or will be “twinned’ under the same roof, but separately positioned, within APG’s existing chain of close to 50 Family Care-branded pharmacies. “Established at a cost of close to R10-million, the first three Holland & Barrett stores in South Africa will open their doors in Westville, Queensburgh and Seaview in Durban on October 25 as the start of a phase one roll-out that will take the national store count to about 50 by the start of 2010, when the next development phase kicks in,” says Suhail Gani, chief executive of Amalgamated HealthCare. The R3,5-million Westville store, a stand-alone outlet, is located in the new Westwood Mall, while the Queensburgh and Seaview outlets are “twinned” with existing Family Care pharmacies. Why launch in Durban? “Westwood Mall was the catalyst,” says Gani. “Having managed to secure space in the upmarket centre for a flagship Holland & Barrett store, we were under pressure to tie in with the opening timetable of the development – so Westwood Mall became our priority. “The fact that the Queensburgh and Seaview pharmacies were perfectly geared at the same time for a ‘twin’ conversion led us to tackle all three projects concurrently – enabling us to secure a three-store Holland & Barrett footprint in Durban before turning our attention to the rest of the country,” says Gani. Holland & Barrett is one of the world’s largest brands in the manufacture and distribution of specialist natural health products. Based in the UK Midlands, the company owns and operates 1 000 premier-status health food retail stores, 930 of which trade in the UK and Ireland – where they are prominent on most city and town high streets. The other 70 are located in the Netherlands. Staffed by comprehensively trained consultants and advisers to assist customers to make informed choices, the local Holland & Barrett stores, says Gani, will offer the most extensive and affordable range of natural health foods and remedies – including preventive, complementary and alternative medicines – yet seen in South Africa. “Produced essentially from natural ingredients, the product range will be a mirror image of the more than 2 000 line items stocked in Holland & Barrett stores in the UK – including vitamins, minerals, nutritional food supplements, herbs and herbal remedies, diet aids, homeopathic remedies, aromatherapy, body-building and sports nutrition products. The offering will also encompass products suitable for vegetarians, vegans, (gluten-intolerant) coeliacs and diabetics – such as dried fruit, nuts, health bars and other seed and snack products - smoothies, herbal teas, gluten- and dairy-free foods (including bread)…..even natural toiletries and cosmetics,” says Gani. “The Holland & Barrett venture adds a welcome new dimension to our group operations – the core of which has traditionally been the manufacture and distribution of generic drugs - and it reinforces our already strong position as a holistic national provider to both the public and private sectors of a wide range of scheduled and non-scheduled medication and other healthcare products and services,” Gani concludes. Holland & Barrett is coming into SA on the back of explosive growth in demand in this country for natural health foods and associated products – not least among the steadily rising population of elderly consumers, who are spending more and more healthcare Rands on preventive, complementary and alternative medicines, dietary supplements, vitamins, minerals and other health products. For further information go to www.hollandandbarrett.co.za
Westwood Mall
Westwood Mall Interior
Westwood Mall Interior